InfoSphere Information Governance Catalog: log files

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Question

Where are the log files for IBM InfoSphere Information Governance Catalog found?

Cause

The log file names changed because InfoSphere Information Governance Catalog replaces IBM InfoSphere Business Glossary and IBM InfoSphere Workbench.

Answer

On the Services tier:

  • If running WebSphere Application Server Liberty Profile
        Look in .../IBM/InformationServer/wlp/usr/servers/iis/logs/:
                  1. igc.log (with any .1, .2, ...)
                  2. igc-admin-services.log (with any .1, .2, ...)
                  3. omd-importer.log (with any .1, .2, ...)
                  4. messages.log   
                       // often helps with "unknown errors" in the user interface

      Look in .../IBM/InformationServer/wlp/usr/servers/iis/ for memory heap dumps and java core dumps
                       // often helps when out of memory and the server hangs
       
  • If running WebSphere Application Server Network Deployment
          Look in .../IBM/WebSphere/AppServer/profiles/InfoSphere/logs/:
            1. igc.log (with any .1, .2, ...)
            2. igc-admin-services.log (with any .1, .2, ...)
            3. omd-importer.log (with any .1, .2, ...)
            4. server1/SystemErr.log (include all versions with timestamps in their names)
            5. server1/SystemOut.log (include all versions with timestamps in their names)  
                // often helps with "unknown errors" in the user interface

          Look in .../IBM/WebSphere/AppServer/profiles/InfoSphere/ for memory heap dumps and java core dumps
                      // often helps when out of memory and the server hangs
  

On the Engine tier, everything under:

      - C:\IBM\InformationServer\Server\DSOMD\logs

      - C:\IBM\InformationServer\Server\DSOMD\xml

Log files for istool commands for InfoSphere Information Governance Catalog are found on the Services tier:


For Microsoft Windows operating system environment

C:\Documents and Settings\<username>\istool_workspace\.metadata\.log

    where <username> is the name of the operating system account of the user who runs this command.


For UNIX or Linux operating system environment

<user_home> / <username> /istool_workspace/.metadata/.log
where <user_home> is the root directory of all user accounts, and <username> is the name of the operating system account of the user who runs this command.

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