IBM InfoSphere DataStage and QualityStage Operations Console does not display Disk Space information
Technote (troubleshooting)
Problem(Abstract)
IBM InfoSphere DataStage and QualityStage Operations Console sometimes displays the Disk Space information of a selected engine as 'Nothing monitored'.
For example,
Activity > Resources > Charts > Disk Space > MYSERVER (Engine) > (Nothing monitored)
Cause
The Operations Console retrieves a list of mounted file systems to be monitored from the DSODBConfig.cfg file on the engine tier.
The possible causes for the issue:
- Properties ResourceLocalFS and / or ResourceRemoteFS in the DSODBConfig.cfg are not set.
- The file systems specified in these properties do not actually exist.
- Properties ResourceLocalFS and / or ResourceRemoteFS have leading and trailing spaces in their names and values.
For example,
# The following specifies a locally mounted file system to be monitored.
# This property can be repeated any number of times to specify multiple file systems.
ResourceLocalFS =/local_test1
ResourceLocalFS=/ local_test2
Resolving the problem
The steps to resolve the issue:
1. Ensure the mounted file systems to be monitored are set correctly without any leading and trailing spaces in the property names and their values.
For example, in the /opt/IBM/InformationServer/Server/DSODB/DSODBConfig.cfg file on UNIX/Linux platforms:
# The following specifies a locally mounted file system to be monitored.
# This property can be repeated any number of times to specify multiple file systems.
ResourceLocalFS=/local_test1
ResourceLocalFS=/local_test2
# The following specifies a file system mounted on a remote node to be monitored.
# Specify the node name and file system path separated by a plus (+)
# The remote node name must match that specified in the corresponding ResourceNode entry above.
# This property can be repeated any number of times to specify multiple file systems.
ResourceRemoteFS=node1+/remote_test
ResourceRemoteFS=node2+/remote_test
2. Remove the leading and trailing spaces, if there are any, from other property names and their values in the file.
3. Verify the specified file systems exist with mount or ls command.
4. Log out from the Operations Console.
5. Restart the AppWatcher service.
For example,
- On UNIX/Linux platforms, run the following commands as dsadm or an equivalent user:
/opt/IBM/InformationServer/Server/DSODB/bin/DSAppWatcher.sh -stop
/opt/IBM/InformationServer/Server/DSODB/bin/DSAppWatcher.sh -start
- On Windows platform, restart the service from the Control Panel services menu or run commands below from a command prompt (run as administrator):
net stop "DataStage AppWatcher Service"
net start "DataStage AppWatcher Service"
6. Log in to the Operations Console to verify the issue is resolved.