Guru Of Geeks

Most of the Information Server server components run under WebSphere Application Server and might use the DB2 database to store data and information. Also, many components share the same log files to log events. Therefore, there are several files and artifacts that contain information provided by multiple components. Some of these common files are described here, for easy collection. Others are described under the particular Information Server component area. Files that are only provided by an Information Server component are described under that component's area. You must log in as an Administrator (in Windows) or root (in Linux, Solaris or AIX) before running the commands described in this document. Directory listing In order to diagnose permission issues to files and directories, collect the following directory listings, with owner and group permission settings:

To start IBM Information Server and WebSphere Application services:    1. Start WebSphere Application Server. Windows Click  All Programs  >  IBM WebSphere  >  Application Server [v6/v7/..]  >  Profiles >  default  >  Start the server . If you installed IBM Information Server in a different WebSphere Application Server profile, you must select the correct profile. Your path will vary if you installed IBM Information Server in a different location or used a different profile.   C:\IBM\WebSphere\AppServer\bin\profiles\default\bin\startServer.bat server1 -username <WAS_Username> -password <WAS_Password>

To shut down the IBM Information Server services and WebSphere Application Server services: 1.        Stop the following services:   ASB  Agent, Logging Agent, DataStage  Telnet Service, DSRPC Server, and DataStage Engine Resource Service .  The engine services will only be present if you installed both the services tier and the engine tier on the same machine. Windows To stop the services: a.        Log in with a user that has local administrator privileges.       b.        Stop these services in the order that they appear in the table. Note:  On Windows, you can use the Services Administrative Tool or the  sc  command line tool to stop services.  Order that services must be stopped before backing up IBM Information Server Service Full Name Service Short Name Process Name DSRPC Service dsrpc dsrpcd...