TWS v8.5.1 GUI installation on Redhat 5.7 will not launch

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Problem(Abstract)

The Tivoli Workload Scheduler (TWS) ISMP GUI installation fails to launch with the DISPLAY environment correctly set and other graphical programs running successfully.

Symptom

The installer is unable to run in graphical mode. Try running the installer

with the -console or -silent flag.


Cause

Linux libraries are missing.


Diagnosing the problem

Detailed system requirements for Tivoli Workload Scheduler, version 8.5.1

https://www-304.ibm.com/support/docview.wss?uid=swg27017192

Required Linux libraries for TWS v8.3 and above
https://www-304.ibm.com/support/docview.wss?uid=swg21392107&wv=1

According to the documentation above, the following libraries are required:

For all Linux on x86-64 operating systems (install both 32-bit and 64-bit libraries):

    libstdc++.so.5
    libgcc_s.so.1
    libstdc++-libc6.1-2.so.3 (or a soft link to libstdc++-libc6.2-2.so.3) (Linux 32 and 64 bit kernel support)
    libXp.so.6
    libXmu.so.6

Resolving the problem

Check under /usr/lib to ensure the following files are listed and linked correctly:


# ls -l|grep libXp
lrwxrwxrwx 1 root root 16 May 27 2010 libXpm.so.4 -> libXpm.so.4.11.0
-rwxr-xr-x 1 root root 67740 Jul 13 2006 libXpm.so.4.11.0
lrwxrwxrwx 1 root root 14 May 26 2011 libXp.so.6 -> libXp.so.6.2.0
-rwxr-xr-x 1 root root 30728 Dec 4 2007 libXp.so.6.2.0

ls -l|grep libXmu
lrwxrwxrwx 1 root root 15 May 27 2010 libXmu.so -> libXmu.so.6.2.0
lrwxrwxrwx 1 root root 15 May 27 2010 libXmu.so.6 -> libXmu.so.6.2.0
-rwxr-xr-x 1 root root 93744 Sep 15 2006 libXmu.so.6.2.0
lrwxrwxrwx 1 root root 16 May 27 2010 libXmuu.so -> libXmuu.so.1.0.0
lrwxrwxrwx 1 root root 16 May 27 2010 libXmuu.so.1 -> libXmuu.so.1.0.0
-rwxr-xr-x 1 root root 10924 Sep 15 2006 libXmuu.so.1.0.0

If the above libX* library files are missing, query for the rpm packages installed and install both 32-bit and 64-bit packages:


# rpm -qa|grep libXp
libXpm-3.5.5-3
libXpm-devel-3.5.5-3
libXpm-3.5.5-3
libXp-1.0.0-8
libXp-1.0.0-8

# rpm -qa|grep libXmu
libXmu-1.0.2-5
libXmu-devel-1.0.2-5
libXmu-1.0.2-5
libXmu-devel-1.0.2-5






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