How to Stop/Start All Services in IBM InfoSphere Information Server on Windows

Question

How do you stop and start all services (DataStage, ASBAgent, WebSphere Application Server) in Information Server on Windows

Answer

Ensure there are no jobs running and no connections to the Information Server, Information Analyzer and DataStage.

Perform the steps as listed below to Stop (shut down) or Start.

Shutting down:

  1. Stop DataStage services
    Start -> Control Panel
    Double click on the DataStage icon to open it
    Click Stop All Services

  2. Stop the ASB Agent
    Start -> All Programs -> IBM Information Server -> Stop the agent

  3. Stop the WebSphere Server
    Start -> All Programs -> IBM WebSphere -> Application Server v6 -> Profiles -> default -> Stop the server

Starting the services:
  1. Start the WebSphere Server
    Start -> All Programs -> IBM WebSphere -> Application Server v6 -> Profiles -> default -> Start the server

  2. Start the ASB Agent
    Start -> All Programs -> IBM Information Server -> Start the agent

  3. Start DataStage services
    Start -> Control Panel
    Double click on the DataStage icon to open it
    Click Start All Services

If the following error occurs while starting:
Error: Cannot start WAS

Resolution: See if WAS left a .pid file in C:\IBM\WebSphere\AppServer\profiles\default\logs\server1 for version 8.0.1 and 8.1or C:\IBM\WebSphere\AppServer\profiles\InfoSphere\logs\server1 for version 8.5 when it crashed previously. If the .pid exists, delete it and try to start again.

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