Information Server 11.3.1 install fails on Redhat 6 - J9Generic_Signal_Number=00000010
Technote (troubleshooting) Problem(Abstract) When installing Information Server 11.3.1 on Redhat Linux 6, the installer fails before it generates the install URL. The error is: INFO: Installation program will be running in this session, please do not close installation window until installation program completes. Unhandled exception Type=Illegal instruction vmState=0x00070000 J9Generic_Signal_Number=00000010 Signal_Number=00000004 Error_Value=00000000 Signal_Code=00000002 Handler1=00007FFFF6AFA820 Handler2=00007FFFF6447E90 There is a java dump after that. The java process will dump core as well. Cause There can be an issue with the version of IBM Java that is packaged with the Information Server installer. Resolving the problem Download the latest IBM Java 7 SR and put it in the is-suite/_jvm directory and rerun the install. Example: cd is-suite mv _jvm _jvm.orig mkdir _jvm Move the package downloaded to the _j...