The first time a user launches the Information Analyzer client on Citrix displays error 'System.IO.FileNotFoundException: Could not find file 'Syncfusion.Core.resources'

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Technote (troubleshooting)


Problem(Abstract)

The first time a user launches the Information Analyzer client on Citrix displays error 'System.IO.FileNotFoundException: Could not find file 'Syncfusion.Core.resources'

Symptom

When you launch the Information Analyzer client for the first time on Citrix you will see the error 'System.IO.FileNotFoundException: Could not find file 'Syncfusion.Core.resources'


Cause

This is an XML serialization issue observed on .NET Framework 4.5, particularly with applications written in v4.0 or earlier versions.

Resolving the problem

To resolve this XML serialization issue you should edit the isc.exe.config file located in \IBM\InformationServer\Clients\ISC\

and add these lines:

<?xml version="1.0" encoding="UTF-8"?>
<configuration>
<startup>
<supportedRuntime sku=".NETFramework,Version=v4.0" version="v4.0"/>
</startup>
<system.xml.serialization>
<xmlSerializer useLegacySerializerGeneration="true"/>
</system.xml.serialization>
...

Please note that ordering is important:

<system.xml.serialization> and <xmlSerializer useLegacySerializerGeneration="true"/>

should be inserted after the <startup> tag.​



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